There's no need
to create an account first because your account is automatically created when
you place your first order online. (We cannot accept orders by phone, fax, or
e-mail. All orders must be placed online.)
Here are
the steps you need to follow to place an order:
1. Find
the Teas You Want
First, you
will need to browse or search for the items you would like to order. Keyword
search boxes are located on nearly every page of our store on top of the page.
You can
also list all the blooming teas that we carry.
When you
find an item that interests you, click the title or name of the item to see its
product detail page and detailed graphic.
We usually
ship our orders within 24 hours, once we receive your payment online.
2. Add
the Artistic Tea to Your Shopping Cart
If you want
to order an item from ArtisticTea.com, click the "Add to Cart" button
on the item's product detail page.
Once you've
added an item to your Shopping Cart, keep searching or browsing until your cart
contains all of the items you want to order. You can do this by clicking the
Continue Shopping button or just simply navigate away from the shopping cart.
You can
access the contents of your Shopping Cart at any time by clicking the Shopping
Cart icon at the top of every page of our website located on the top right hand
corner.
3.
Proceed to Checkout
Take a
moment to review all of the items that you've placed in your Shopping Cart. You
can update the quantity or remove the tea that you don't want by clicking the
delete or remove button beside the quantity box.
Once you’re
all set with your orders, you can click Check Out.
4. Sign
In
If you're a
returning customer, enter your e-mail address as your username in the returning
customer section. (Keep in mind that the e-mail address you provide here will
be the only e-mail address in which we can send information about subsequent
orders.)
If you're a
first time shopper to ArtisticTea.com, select the new customer radio button and
fill in your billing information. Your email address is required and it will be
your future username (an automatic generated password will be sent to that
email).
5. Enter
a Shipping Address
If your shipping
address is different from your billing address, enter that here.
6.
Choose a Shipping Method
We use UPSP
priority mail as our default shipper.
The
shipping charge will be $3.99 flat for all orders below $30 before tax. It will
be free of charge if your order is $30 and above.
USPS
priority mail provides:
. Delivery
to every address in the United States - including PO Boxes and military
addresses in 2 to 3 days. . Saturday and residential deliveries at no extra cost.
We will
estimate shipment dates with a tracking number provided for you on your invoice
once we have the item(s) shipped.
The
shipping charge for your order will be displayed on the order summary page just
before you submit your order.
7.
Provide Payment Information
Once you
press the Confirm Your Order button during your checkout process, you will be
taken to the Payment page.
We use
PayPal as our payment handler for your security and convenience.
You will be
asked to fill in the payment information.
If you're an
existing PayPal user, you can fill in your login email and password to login.
If you don't
have a PayPal account, just simply fill in your Credit Card information.
We accept
American Express, Diners Club, Discover, JCB, MasterCard, Visa, and Visa Check
Cards. If you're paying with a credit card, enter the number without spaces or
dashes.
8. Check
Your Order Status
An email
will be sent to you after you pay with details of the completed order.
Once we
ship the item(s), an email will be sent to you again with the shipment tracking
number and invoice. This email completes the entire transaction.